AFROX SHOCKING accounting department and shocking customer service.

In July this year I took MY OWN Oxygen cylinder to Afrox for a refill and paid for this. I subsequently received an account from Afrox charging me a rental fee for rental of my own oxygen cylinder. I have sent their accounts and customer services no less than 6 e-mails complaining about this issue, but have not received a single response from their accounts or customer services department. i then received further accounts adding extra charges which now stands at some R4000. I then received a threat via their Inoxico debt registration forum to list me as a defaulter and I logged a dispute there. Again I still have not received a single response., and I have been blocked from sending further calls for a response. Several phone calls to their customer services department were received but each time I have been told that the responsible manager who handles these issues s out and they will get back to me. To date they still have not called me. I have copies of every single e-mail sent as well as screen-grabs of the Inoxico dispute. If you are considering using Afrox for health-care or for industrial uses, be wise and consider how they treated me before you proceed. You may be next.