MM
Mubashir M

1 reviews | Active since Mar 2011

16 Feb 2015, 10:49

Afrox rips off loyal customers

I need to buy a portapak set complete.I got a quote from Afrox.Price was R17971.24.<br> I found a portapak at Builders complete for R9200.This puts Afrox's price at almost 100% more.That is ridiculous .How can Afrox justify such a huge price difference?This means that i would have been ********** big time if I had bought the set from Afrox.<br> Also this means that Afrox has huge markups on their products.

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Replies (2)
Afrox
Afrox's reply16 Feb 2015, 11:14
Official
Hello mmghc,

Good day Mubashir,

Thank you for logging your complaint with us. We will contact you shortly to assist further. Your reference number is ***.

Kind Regards,
Diane Adams | Compliance Officer | Customer Service Centre
Tel: +27 (0) 11 *** | Fax: +27 (0) 86 ***
Email: *** | Website: www.afrox.com

Best regards,

Afrox
Afrox's reply10 Nov 2016, 10:27
Official

Good day

Thank you for allowing us the opportunity to improve our service to you.

Please note that as per our records this query has been resolved and is now closed.

Kind regards

Melanie Mahomed | VOC Manager | Customer Experience
Email: *** | Website: www.afrox.com

Best regards,