AFROX IS WORSE THAN THE EFF

Worst customer service that we have ever experienced. From the lies and deceit in the store, to the billing and accounts where by we have been harassed and over charged for the broken promise, and 8 months later invoices still being sent. In a nut shell we have been communicating with afrox since April. We filled a cylinder that was bought privately and taken by Afrox which was replaced and refilled with an understanding of a once off payment of R350. We paid this in store, and were told that without an account we would be unable to fill our cylinder. We did the account and since then have been charged per month, and although once the fault was picked up by us, and speaking to the highest person in call center and denied the opportunity to speak to Schalk Venter. Our bill now is at the almost R3000 mark, nothing has been done about this issue other than my minutes being used, no apology or resolution of this complaint. Completely unsatisfactory, if you have a choice to use any other supplier do so, as Afrox lie. AFROX INVOICE INCORRECTLY AND AFROX CUSTOMER SERVICE IS ABSOLUTELY DISAPPOINTING!