TL
Tshwanelo L
1 reviews | Active since Jun 2020
25 Jun 2020, 14:14
Afrox has no sense of communication.
The level of customer service I have received from The Midrand branch is appalling. They never know when they are going to receive stock. They take our numbers down and promise to call when it arrives then they don’t. In winter when there is a high demand for their product one would expect them to increase supply to meet the demand. They do not seem to learn as a company.
Helpful (0)
Replies (2)0
Replies (2)Afrox's replyOfficial
09 Jul 2020, 09:46Good day Tshwanelo,
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is *** .
Please feel free to contact us should you require any further information.
Kind regards
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Afrox's reply09 Jul 2020, 09:46
Official
Good day Tshwanelo,
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is *** .
Please feel free to contact us should you require any further information.
Kind regards
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Afrox's replyOfficial
02 Sept 2020, 11:42Good day Tshwanelo,
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
Kind regards
Customer Experience Team| African Oxygen Limited| **********
Email: *********** | Website: www.afrox.com
Afrox's reply02 Sept 2020, 11:42
Official
Good day Tshwanelo,
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
Kind regards
Customer Experience Team| African Oxygen Limited| **********
Email: *********** | Website: www.afrox.com
