DP
Desendran P
1 reviews | Active since Sept 2014
15 Sept 2020, 09:31
Afrox don't take any phone calls for customer support
I wonder if Afrox even has people working there cause I tried to call most of the Durban Stores with no answer, even signed up for an online account but it never got approved after the 24 hour time period. Tried calling their online support team 2 days in a row but was kept holding for an hour every time so I finally cut the call. Called the head office & guess what same problem new day.
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Replies (2)0
Replies (2)Afrox's replyOfficial
15 Sept 2020, 10:19Good day Desendran,
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Afrox's reply15 Sept 2020, 10:19
Official
Good day Desendran,
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Afrox's replyOfficial
17 Sept 2020, 12:46Good day Desendran,
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
Kind regards
Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
Kind regards
Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com
Afrox's reply17 Sept 2020, 12:46
Official
Good day Desendran,
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
Kind regards
Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
Kind regards
Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com
