AFROX COMPLAINT

Item: Afrox
Rating: 2
Author: Sonja van der Merwe

Requested Invoice and Statement for November 2015 that we have not received and this account with Afrox a Debit Order & If they need to email the documents they will charge our company Grahamstown Brick<br> R20.00 per page. So for customer service<br>

Helpful (0)

Replies (2)

Afrox's replyOfficial

15 Jan 2016, 08:35

Hello Grahamstown Bric,

Good day Sonja,

Thank you for logging your complaint with us.
We will contact you shortly to assist further.
Your reference number is ***.

Kind Regards
Zaibaa Shaik Husein | Compliance Officer | Customer Service Centre
Tel: +27 (0)11 *** | Fax: +27 (0) 86 ***
Email: *** | Website: www.afrox.com

Best regards,

Afrox's reply15 Jan 2016, 08:35

Official

Best regards,

Afrox's replyOfficial

10 Nov 2016, 10:47

Good day

Thank you for allowing us the opportunity to improve our service to you.

Please note that as per our records this query has been resolved and is now closed.

Kind regards

Melanie Mahomed | VOC Manager | Customer Experience
Email: *** | Website: www.afrox.com

Best regards,

Afrox's reply10 Nov 2016, 10:47

Official

Good day

Thank you for allowing us the opportunity to improve our service to you.

Please note that as per our records this query has been resolved and is now closed.

Kind regards

Melanie Mahomed | VOC Manager | Customer Experience
Email: *** | Website: www.afrox.com

Best regards,

AFROX COMPLAINT

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