AFROX cant supply

Item: Afrox
Rating: 2
Author: Gert B

Whilst Afrox's poor supply problems are legendary, it is still very disappointing that the Welkom area have not had LPG for the past four weeks. This includes Afrox themselves who still advertise they have 9kg stock despite them having completely run out. <br> <br> I so wish someone could break Afrox market share but alas, easigas are as bad. I will now give our bottles back and try the private re-fillers. <br> <br> I wonder how management PLAN for winters when they know customers exchange electricity for LPG. Maybe hire some professionals?

Helpful (0)

Replies (2)

Afrox's replyOfficial

14 Aug 2015, 08:41

Hello Mr. G77,

Hello VixT,

Good day Mr. G77

Thank you for logging your complaint with us. As discussed telephonically there is a national shortage of LPG gas.

Kind Regards,
Diane Adams | Team Leader | Customer Service Centre
Tel: +27 (0) 11 *** | Fax: +27 (0) 86 ***
Email: *** | Website: www.afrox.com

Best regards,

Afrox's reply14 Aug 2015, 08:41

Official

Best regards,

Afrox's replyOfficial

10 Nov 2016, 10:40

Good day

Thank you for allowing us the opportunity to improve our service to you.

Please note that as per our records this query has been resolved and is now closed.

Kind regards

Melanie Mahomed | VOC Manager | Customer Experience
Email: *** | Website: www.afrox.com

Best regards,

Afrox's reply10 Nov 2016, 10:40

Official

Good day

Thank you for allowing us the opportunity to improve our service to you.

Please note that as per our records this query has been resolved and is now closed.

Kind regards

Melanie Mahomed | VOC Manager | Customer Experience
Email: *** | Website: www.afrox.com

Best regards,

AFROX cant supply

About

Community

Businesses

Follow Us