Afrox bad planning and service.

I am highly disappointed with Afrox customer service. I went to the George branch to exchange my 1.8kg Portashield cylinder for a full one. They did not have stock and could not tell me when they will have it again. This the second time out of four visits (50%). Logged a complaint on their website just to receive an email back to inform me that the only branch that have some is in Epping, 450km away. End of story. No offer to get some to George, no plan. The second issue is that I cannot even get a price for this gas as you have to be registered on their system. I tried that only to be advised that my application is pending approval of some sort. It is now a few days later and still nothing. This is a nationwide company and you expect better planning and better service from them. This is bad and I am glad I don’t need their Oxygen to stay alive. Eugene de Villiers GEORGE