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TRUDY T

1 reviews | Active since May 2012

14 Dec 2020, 07:07

Afrox

Don't not trust a word they say. After a huge overpayment they say your refund has been prosecced. They even send you a screenshot thereof.... but 10 days later nothing. HOW DO YOU TRUST THEM After many calls (50% unanswered) and reference numbers and emails. This is truly to worse place to deal with.

0
Replies (2)
Afrox
Afrox's reply14 Dec 2020, 09:42
Official
Good day Trudy,

Thank you for your feedback 

Please note that your feedback has been escalated for urgent attention. 

Your reference number for this request is: *** 

Please feel free to contact us should you require any further information. 

Kind regards

Customer Experience Team| African Oxygen Limited| ***

Email: *** | Website: www.afrox.com

Afrox
Afrox's reply05 Jan 2021, 08:24
Official
Good day Trudy,

Thank you for allowing us the opportunity to improve our service to you. 

Please note that as per our records this query has been resolved and is now closed. 

Kind regards

Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com