AFROX accounts department a mess.

Item: Afrox
Rating: 1
Author: Phillip C

Continuous problems with Afrox account department. Getting constant threatening mails about my account to be placed on hold. Apparently I am a continuous late payer.

When I contact my local Afrox and ask what it is about, they say all my stuff is up to date, nothing to worry about.

These guys are a joke. Don't want to to business with them anymore.

Helpful (0)

Replies (2)

Afrox's replyOfficial

30 Sept 2021, 16:29

Good day Philip,

Thank you for your feedback.

Please note that your feedback has been escalated for urgent attention.

Your reference number for this request is: ***

Please feel free to contact us should you require any further information.

Kind regards

Customer Experience Team| African Oxygen Limited| ***

Email: *** | Website: www.afrox.com

Afrox's reply30 Sept 2021, 16:29

Official

Afrox's replyOfficial

15 Oct 2021, 13:38

Good day Philip,

We have tried to contact you regarding the query however the calls are not answered.

Kindly contact the customer experience team for further assistance.

Please note that as per our records this query has been resolved and is now closed.

Kind regards

Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com

Afrox's reply15 Oct 2021, 13:38

Official