JH
Jaco H
1 reviews | Active since Dec 2018
07 Dec 2018, 09:40
Accounts Department bad clause in contract!!!
Accounts Department a disgrace. ********** please fix my account. I refuse to pay for bottle I do not have and please send me my signed contract as you want a months consolation fee!!! Really?? If you gave the customer a service you would probable not need this clause to cover your losses!!!If its in my sighed contract??? my account is paid up and the bottle are in your possession.
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Replies (2)
Afrox's replyOfficial
07 Dec 2018, 12:03 Good day Jaco
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Afrox's reply07 Dec 2018, 12:03
Official
Good day Jaco
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Afrox's replyOfficial
14 Dec 2018, 15:51 Good day Jaco
Thank you for allowing us the opportunity to improve our service to you.
As per our conversation with you, please note that as per our records this query has been resolved and is now closed.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Thank you for allowing us the opportunity to improve our service to you.
As per our conversation with you, please note that as per our records this query has been resolved and is now closed.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Afrox's reply14 Dec 2018, 15:51
Official
Good day Jaco
Thank you for allowing us the opportunity to improve our service to you.
As per our conversation with you, please note that as per our records this query has been resolved and is now closed.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Thank you for allowing us the opportunity to improve our service to you.
As per our conversation with you, please note that as per our records this query has been resolved and is now closed.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com