Account issues

Unfortunately there is no zero star option or even a minus zero option!

Since mid February we have been trying to resolve an account issue and order bulk gas. I run a hotel so gas is vital! Finally resolved it on the 10th of March and attempted to order, they tell me there is a stop order on our account, that is when the too and throw calls began between accounts and bulk orders. Its has been 18 days of calls that last 20 to 40 minutes and promises upon promise of mails and callbacks and I am sitting without gas for the better part of 3 weeks while one department after another tells me the same story with no results. They cannot even provide me with a number for the correct department to speak to and when I ask for a manager I get put on a merry go round from hell with my call being transferred to 6 different places and not once can someone assist! I will be requesting the call logs and submitting it to whoever is able to hold these people accountable for my lost business!