MG
Murrel G

1 reviews | Active since Dec 2011

26 Oct 2022, 18:08

Account closed in 2021

I closed my account in 2021. Yes, last year. Only to receive a disgusting phone call on 12 October to say that Afrox is contacting me regarding my long outstanding invoices! Are you joking? I was literally told last year to send my proof of banking for a refund of my deposit (which never materialised I might add) and then to get this call is beyond ridiculous. Contacting accounts is futile as they have not responded to me in 2 weeks. I am at my wits end as I thought this abusive relationship with Afrox was over last year already, only to have it continue!

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Replies (1)
Afrox
Afrox's reply27 Oct 2022, 09:52
Official
Good day Kerry-Lee, 

Thank you for your feedback 

Please note that your feedback has been escalated for urgent attention. 

Your reference number for this request is: ***. 

Please feel free to contact us should you require any further information. 

Kind regards 

Customer Experience Team| African Oxygen Limited| *** 

Email: *** | Website: www.afrox.com