ABSOLUTELY SHOCKING SERVICE FROM AFROX - A BUNCH OF *******!!!

I am absolutely shocked at the level of service received from Afrox!!! I returned an oxygen concerntrator back on the 27th June 2019 and to date I have still not received my refund of R1000 back... I have been trying the call the home care support centre and am left on hold!!!! No answer I have been sending emails for weeks and have sent all the documentation through as requested!!! Mercy Mashakane, the customer support adviser acknowledges the emails but does absolutely nothing about it!!!

I AM COMPLETELY FED UP WITH THE LEVEL OF INCOMPETENCE RECEIVED!!!

I WANT MY MONEY BACK, FAILING WHICH, I AM GOING TO THE MEDIA TO AIR MY FRUSTRATION!!!!

I AM SICK AND TIRED OF HAVING TO FOLLOW UP ALL THE TIME WITH NO JOY