MASTERS OF UNPROFESSINALISM

<p>I have never heard of a company so unprofessional as this one, in particular the workers that were supposed to assist me with my move. From the Receptionist to a guy named Gerhard and lady named Cybil, they dont have telephone ettiquete or even email ettiquete if there is such. As a paying customer when I raised issues with an extreme amount they added to my quote, I was hit with emails highlighted in purple, yellow and with sentences in all CAPSLOCK. The Gerhard who claims to be a manager has no managerial s****s at all even the other lady Cybil, would talk to Gerhard whilst I am on the phone with her, she'll just cover the mouthpiece and speak in Afrikaans and use unproper (swear) language whilst I am on the other end and hearing everything they say.</p> <p> </p> <p>I really thought I was making the best choice and that I got a good deal from these people but I would rather pay more elsewhere just for peace of mind and to be treated as I am paying not as though I am asking for a favor for them to transport my things.</p> <p> </p> <p>Below is part of their Mission and I think this needs to be revisited especialy when hiring sales people, managers and receptionists.</p> <p> </p> <p>Why Afriworld Furniture Removals?</p> <p><br />Afriworld Furniture Removals employees are the company's heart and soul. Hungry to succeed and passionate to achieve, we embrace the unknown, fearlessly taking risks, confident in our ability to deliver results. We are eager and ambitious. We tenaciously persevere, surmounting obstacles with grit and determination. Above all, we find joy in our work, and in serving the company and our clients.</p> <p>The company that fails its customers, fails! We will be superior to our competitors in providing the highest value to our customers at a fair price. We will constantly listen to our customers, respond quickly to their current needs and anticipate future needs.</p>