worst booking experience
By far the worst booking experience i have ever had. The website quotes are very different to the actual quotes you receive.
I would not recommend Afristay.com to anyone with false advertising they have on the website.
The consultants and supervisor were helpful and understanding but could not do anything to get me the quote that i saw. The quote they sent was double the price and this is acceptable.
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AFRISTAY.COM's replyOfficial
16 Jan 2019, 12:50Afternoon Megan M
Thank you for providing us with feedback and bringing the rate issue to our attention.
We have since contacted the establishment and have received their updated rates for school holidays.
Afristay relies solely on the establishment to keep their rates updated at all time, but we do know that sometimes our hosts are very busy, and that is why we do advertise the rates as an estimate until an agent can contact them to confirm the rate.
Thank you for the kind words of the agent and supervisor, and hope you will take up the offer given by our supervisor.
Once again, thank you for providing us with feedback, as we are always striving to better our service and our site.
Kind regards
Afristay Team
Thank you for providing us with feedback and bringing the rate issue to our attention.
We have since contacted the establishment and have received their updated rates for school holidays.
Afristay relies solely on the establishment to keep their rates updated at all time, but we do know that sometimes our hosts are very busy, and that is why we do advertise the rates as an estimate until an agent can contact them to confirm the rate.
Thank you for the kind words of the agent and supervisor, and hope you will take up the offer given by our supervisor.
Once again, thank you for providing us with feedback, as we are always striving to better our service and our site.
Kind regards
Afristay Team
Best regards,
AFRISTAY.COM's reply16 Jan 2019, 12:50
Official
Afternoon Megan M
Thank you for providing us with feedback and bringing the rate issue to our attention.
We have since contacted the establishment and have received their updated rates for school holidays.
Afristay relies solely on the establishment to keep their rates updated at all time, but we do know that sometimes our hosts are very busy, and that is why we do advertise the rates as an estimate until an agent can contact them to confirm the rate.
Thank you for the kind words of the agent and supervisor, and hope you will take up the offer given by our supervisor.
Once again, thank you for providing us with feedback, as we are always striving to better our service and our site.
Kind regards
Afristay Team
Thank you for providing us with feedback and bringing the rate issue to our attention.
We have since contacted the establishment and have received their updated rates for school holidays.
Afristay relies solely on the establishment to keep their rates updated at all time, but we do know that sometimes our hosts are very busy, and that is why we do advertise the rates as an estimate until an agent can contact them to confirm the rate.
Thank you for the kind words of the agent and supervisor, and hope you will take up the offer given by our supervisor.
Once again, thank you for providing us with feedback, as we are always striving to better our service and our site.
Kind regards
Afristay Team
Best regards,