RB
Riaan B
1 reviews | Active since Feb 2022
01 Feb 2022, 16:01
SHOCKINGLY BAD CUSTOMER SERVICE.
I am still struggling with a booking. I booked an stay for one night via Africa stay and paid the full amount, just to have the booking canceled because the site failed to state that they do not accept one night stays. This is all good and fair, but now I am struggling to get my monies returned and the response time from Afristay is unacceptable and there is no contact number allowing you to speak to anyone. SHOCKINGLY BAD CUSTOMER SERVICE.
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Replies (2)0
Replies (2)
AFRISTAY.COM's replyOfficial
03 Feb 2022, 09:10Hi Riaan,
Trust all is well. We are Afristay, we can see you made enquiries with us but nothing confirmed. We have tried calling you this morning.
Afristay
Trust all is well. We are Afristay, we can see you made enquiries with us but nothing confirmed. We have tried calling you this morning.
Afristay
AFRISTAY.COM's reply03 Feb 2022, 09:10
Official
Hi Riaan,
Trust all is well. We are Afristay, we can see you made enquiries with us but nothing confirmed. We have tried calling you this morning.
Afristay
Trust all is well. We are Afristay, we can see you made enquiries with us but nothing confirmed. We have tried calling you this morning.
Afristay
RB
Riaan B's updateReviewer Update
08 Feb 2022, 08:54My experience keeps getting worse. I have been in contact with Afristay and have received 372 of the 2155 ZAR back. The rest of the monies are just not forthcoming and I can not get hold of Afristay to find out when I can expect my money back. I would also like to have a 0 rating option as this is my experience.
RB
Riaan B's update08 Feb 2022, 08:54
Reviewer Update
My experience keeps getting worse. I have been in contact with Afristay and have received 372 of the 2155 ZAR back. The rest of the monies are just not forthcoming and I can not get hold of Afristay to find out when I can expect my money back. I would also like to have a 0 rating option as this is my experience.