RT
Ronel T

1 reviews | Active since Aug 2014

14 Nov 2020, 20:23

****!! Dont pay afristay a cent!

Paid Afristay for accomodation was told due to lock down i can move my booking to anytime the funds are still available, just to find out its not. They take no responsibilty when something 'happens' to YOUR MONEY PAID TO THEM. RESPONSE FROM THEM WILL BE CONTACT THE HOST LIKE SERIOUSLY I PAID AFRISTAY.

I have received feedback from Elmare and she is refusing to refund funds paid over to them (R580.12) Unfortunately Afristay cannot be liable for those funds but only the funds we still have (R439.88) which we can refund to you as a voucher to your profile.

You may contact Elmare via whatsapp as I have been doing at the below number ‪***‬

Do let me know if we can proceed with the voucher from Afristay. I look forward to hearing from you. Regards Mia

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Replies (1)
AFRISTAY.COM
AFRISTAY.COM's reply16 Nov 2020, 09:15
Official
Hi Ronel

Thank you for the feedback
Mia sent you an email on Friday informing you that she has escalated your case and that we are looking in to how we are able to assist you with this matter

Management will be in contact with you today

Regards
Afristay