NEVER DEAL WITH AFRISTAY - DISASTROUS EXPERIENCE

Booked a property on their site, gave credit card details. Their site was not generous with all the info relating to the property being hired. On receipt of the relevant documents etc from Langebaan Homes it was discovered that there was information omitted. Finn to find me alternative accommodation and would not refund at this stage. Friday afternoon I found alternative accommodation and Finn said it was also on their books, he had booked it and would email me relevant details on Saturday. Nothing was emailed to me and when I called him on Saturday afternoon he advised that the property was no longer available. I then told him I wanted a refund. He sent me POP on Monday but to date I have still not had the refund reflected in my bank account.