Better service from Afristay

I booked a weekend away with my family for the 27 of March but unfortunately, Corona virus attacked us and caused lock down every where. As I paid a booking fee already, I wanted the deposit back. But I did got a better solution instead that will make me save my money. Bianca did suggest that they give me a voucher of R1500 that I must use before 12 months. Plus I still have R300 voucher that they gave me last time. Ever since I was introduced to Afristay, Yumna and Martie were very professional and helpful. Gave me advices when needed. As it was my intention to take my family there one day, I am not going to demand the money that I paid back but I will communicate with them more further on a better solution on how will benefit all of us.