MR
Mokgadi R
1 reviews | Active since Dec 2015
17 Nov 2018, 17:24
Being skemed by Afristay.com
I made a deposit payment to Afrostay.com after making an online booking for 30 Dec 2018 - 01 Jan 2018 at Maropeng Botique Hotel. I emailed proof of payment to ********** tried to call numerous times to no luck nore acknowledgement of receiving proof of payment. Only now after thinking I should have first checked them out on hellopeter I come across a lot of complaints about being skemmed. Now, I feel I have fallen victim of their skem and will be going to open up a ******** case against them as this is not acceptable. It's sad that I have to loose so much money with the home that I was going to spend a great time away from home on new years even but now this.
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Replies (1)AFRISTAY.COM's replyOfficial
20 Nov 2018, 08:46Thank you for taking the time to provide us with feedback. This is not how we conduct business and will be sure to rectify it all soonest. Please be so kind as to send your booking code in order for us to further investigate and to allocate the payment. You are welcome to send it on here, or you can forward it to our sales manager; Bianca - ***
Kind regards
Afristay Team
Kind regards
Afristay Team
AFRISTAY.COM's reply20 Nov 2018, 08:46
Official
Thank you for taking the time to provide us with feedback. This is not how we conduct business and will be sure to rectify it all soonest. Please be so kind as to send your booking code in order for us to further investigate and to allocate the payment. You are welcome to send it on here, or you can forward it to our sales manager; Bianca - ***
Kind regards
Afristay Team
Kind regards
Afristay Team
