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Andre M

1 reviews | Active since Oct 2018

11 Oct 2018, 11:21

Bad support service from Afristay.com

Have been waiting for a pay out for more than a week now. They say it will be 2 to 4 business days. When I call the support line I only get the answering service saying all agents are busy. I have also sent multiple tickets with no answer or follow ups.

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Replies (1)
AFRISTAY.COM
AFRISTAY.COM's reply18 Oct 2018, 11:24
Official

We would like to apologise for inconvenience caused and for the delay in our response.

Could you please be so kind as to reply with the booking code. Thank you for bringing this to our attention as we pride ourselves in providing the best service and will ensure that we learn from this unfortunate event.

Kind Regards,
The Afristay Team