1 reviews | Active since Aug 2018
Angry Customer
My Partner booked us a weekend away at Fortis hotel Evander and unfortunately he booked via Afristay.com,after numerous communication via emails our booking was still not confirmed and we had already made about 75% deposit. When we got to the hotel on the 5th of October it was dissapointing to find that there was no booking for us.
Afristay.com has shown us their incompetence and would not advise anyone to book through them. It was embarrassing to get to the hotel and find that there was no booking for us.
I work in the travel industry and I would hate for my clients to go through such.
FIX YOUR WAYS yours sincerely Lerato
Thank you for your feedback.
Please be so kind as to send me the booking code so that I can further investigate. We do send confirmation of the booking to the establishment once the booking is confirmed on our system, so I would like to ensure that this does not happen again and ensure that the establishment does receive our confirmations.
Kind regards
The Afristay Team
Best regards,
Thank you for your feedback.
Please be so kind as to send me the booking code so that I can further investigate. We do send confirmation of the booking to the establishment once the booking is confirmed on our system, so I would like to ensure that this does not happen again and ensure that the establishment does receive our confirmations.
Kind regards
The Afristay Team
Best regards,