JS
Johan S

1 reviews | Active since Oct 2011

11 Jan 2019, 15:53

Afristay not paying out to home owner

I have been waiting for 20 days for Afristay to pass the payment guests made to them on to me. I still have no money or an explanation on why they are not paying, phone calls, emails, still no answer. Ref no: JF7MPBTG

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Replies (2)
AFRISTAY.COM
AFRISTAY.COM's reply11 Jan 2019, 16:07
Official
Evening Johan S

Thank you for providing us with feedback, we are constantly looking to better our service and the company.
We will be in contact with you directly to discuss this further.

Kind regards
Afristay Team
AFRISTAY.COM
AFRISTAY.COM's reply14 Jan 2019, 15:06
Official
Good day

Thank you for brining this to our attention.

We do apologise for the delay in sending the payment to you.

We will be loading it this afternoon.

Pls let me know if there is anything else we can assist with.