Afristay (and Horns Up) - The good guys

Booked through Afristay early in 2020 for April stay at Horns Up in Kenton on Sea. Process straightforward and Afristay agents were pleasant and helpful. Covid 19 necessitated a change of dates, and again all pleasant and efficient dealings from Afristay and also from Horns Up, and new dates arranged. Again extended lockdown intervened and thought better to cancel and wait to see what happens with Covid 19. Was very impressed with both Mr Siegers, the proprietor of Horns Up, and Afristay, who both returned my full deposit without any deduction. Mr Siegers was very pleasant and helpful and all the monies already received by him from Afristay were returned by him without delay to Afristay who promptly refunded me. Afristay refunded me their booking fee. Accommodation establishments and travel agents are going through very bad financial times and these two establishments deserve to be supported.