NO SERVICE WHEN DEBT AGREEMENTS AREN'T ADHERED TO BY AFRISKULD

I am saddened that this is what I have to resort to, but I see no other option. I joined Afriskuld late last year and was very pleased at the solutions provided and signed up. All seemed okay, until end Feb this year. I pay R 18, 200.00 per month to Afriskuld and the debit order is taken as soon as my salary is in my account. I got contacted by attorneys on behalf of Standard Bank on Friday 08/03/2024 advising that the terms set out between Standard Bank and Afriskuld are not being met and that the debt counselor (Afriskuld) is not adhering to their contract set out and now I am liable for all debt and I need to pay, which I am refusing to do as I pay Afriskuld a premium as agreed every month without fail, but yet, here I sit with attorneys hounding me every single day wanting payment due to Afriskuld not honouring their agreement.

To add onto this, I got contacted by Direct Axis yesterday, 12/03/2024 advising that Afriskuld is again in breach of the agreement and requesting me to make payment, which I will not do.

Emails have been sent to *** and nobody is even bothering giving me any sort of feedback so that I can go back to the attorneys advising that the matter is being attended to.

Very angry and frustrated that this is the way Afriskuld decides to handle this matter, which to me, is extremely urgent.

I need this matter resolved and I don't know where to turn to, to actually get the assistance required.

PLEASE HELP ME!