jG
jc G

1 reviews | Active since Jul 2013

03 Feb 2025, 00:34

No service no responsibility

So I was happy with the initial service level I received.

So this policy should have started in January due to multiple factors it was unpaid..

Understanding that it can lapse due to that.

2 individuals called me I specially asked to be called back at a sertain time. Never a call back on the 9th Alex phoned yet again I asked please call me 10th. No call back ever. After numerous attempts from my side. I eventually got someone that called me. I requested we reinstate and just move the inseption of this plan. Guess what no can do.

I understand my payment was unpaid but damn could you not come to the party.

I will not recommend this company to anyone.

0
Replies (4)
Afriskuld
Afriskuld's reply03 Feb 2025, 09:50
Official
Hi JC,

Thank you for bringing this under our attention. 

Someone from our office will contact you.

Best Regards,
AfriSkuld Team
Afriskuld
Afriskuld's reply03 Feb 2025, 16:32
Official
Hi JC, 

Kindly note that our office has tried to call you a few times. 

Please refer to the email we have sent through to you.

Best Regards, 
AfriSkuld Team
jG
jc G's update03 Feb 2025, 17:07
Reviewer Update
Good Day,

Kindly note 1call is not a few.

Please correct your commentary and replies.

I will not stop this till you correct your service and lies.
Afriskuld
Afriskuld's reply03 Feb 2025, 17:24
Official
Hi JC,

Kindly refer to our email sent through to you.

Best Regards,
AfriSkuld Team