No Feedback
I have an open urgent query number #115316 . I am battling to get feedback, and the creditor keeps phoning us accusing us that we do not honor the agreement. All the time a pmt was made to them for approx R 2000.00 and all of a sudden, the pmt went down to R 365.00. Now the creditor wants us to make the shotfall pmt...... Should they keep to the original pmt, then this account will be settled in 3 months, now interest is growing and the balance is becoming more
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Afriskuld's replyOfficial
21 May 2026, 08:54Hi, Elna
Thank you for taking the time to share your experience and for bringing this matter to our attention. Timely feedback and open communication is important to us and this matter has been escalated.
Please note that a Customer Care agent will be in contact with you shortly.
Kind regards.
Thank you for taking the time to share your experience and for bringing this matter to our attention. Timely feedback and open communication is important to us and this matter has been escalated.
Please note that a Customer Care agent will be in contact with you shortly.
Kind regards.
Afriskuld's reply21 May 2026, 08:54
Official
Hi, Elna
Thank you for taking the time to share your experience and for bringing this matter to our attention. Timely feedback and open communication is important to us and this matter has been escalated.
Please note that a Customer Care agent will be in contact with you shortly.
Kind regards.
Thank you for taking the time to share your experience and for bringing this matter to our attention. Timely feedback and open communication is important to us and this matter has been escalated.
Please note that a Customer Care agent will be in contact with you shortly.
Kind regards.