I was told it would be a 5 year process and nou they changed it to 10years, no one phone back after you log a query

Hi Johann, 

Thank you for your patience and giving us the opportunity to assist you to resolve this matter. 

Kindly refer to our office phone call to you earlier today. Please note that we will provide you further feedback later today. 

Best Regards, 
AfriSkuld Team

Hi Johann, 

Thank you for your feedback. We have reviewed your concerns and our office sent a detailed breakdown to you via email.

The adjustment to your repayment terms occurred after your request to add your wife’s accounts to your application. This change impacted the repayment period due to the higher interest rates on her accounts and how the available funds were redistributed to cover all debts. 

If you have any further questions or need clarity, please don’t hesitate to reach out to us directly.

Kind Regards, 
AfriSkuld Team