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Maronel L

1 reviews | Active since Oct 2024

14 Oct 2024, 22:57

Communication gets poor once you join

At the beginning everything was good and they answered all my questions. Now i have repeatedly asked about my monthly payment, they made a mistake with the bank and I am struggling more financially than I did without them. Now communication is scarce!

0
Replies (3)
Afriskuld
Afriskuld's reply14 Oct 2024, 22:59
Official
Hi Maronel,

Thank you for informing us. We take these complaints seriously. We will investigate and give you feedback.

Best Regards,
AfriSkuld Team

Best regards,

Afriskuld
Afriskuld's reply15 Oct 2024, 12:19
Official
Hi Maronel, 

Our office tried to call you but could not reach you. Kindly refer to the email that was sent to you. 

Best Regards, 
AfriSkuld Team

Best regards,

Afriskuld
Afriskuld's reply15 Oct 2024, 16:35
Official
Hi Maronel, 

Thank you for taking the time to take to take our call.

We are happy that you gave us the opportunity to resolve your complaint. Our offices will still be in contact with you to give you feedback. 

Best Regards, 
AfriSkuld Team 

Best regards,