Poor service

Have been trying to make booking with Afriski for last 3 days. Do not answer phones, or reply to emails. Sent 4 enails to bookins and reception. Got hold of Simon. Could not locate my correctly addresse emails. Asked him to do booking telephonically, at first reluctant as system was slow. He made booking but I have not received confirmation as promised. Not surprisingly Afriski headoffice and call centre are not answering phones this morning. How do theymanage to do business at all?<br> Service absolutely dismal