JM
Jaco M
1 reviews | Active since Aug 2014
22 Nov 2024, 19:45
Relentless Harassment
The past couple of weeks I have been inundated with e-mails and even calls after normal business hours from AfriMarkets. I have even sent an email requesting them to remove me from their e-mail/calls/marketing campaigns to ***, however the harassment is still continuing. I have never came across a business that desperate. Please take note..... I AM NOT INTERESTED!!!! Please remove me from your marketing campaigns!
Helpful (0)
Replies (3)0
Replies (3)
AfriMarkets's replyOfficial
25 Nov 2024, 10:27Dear Jaco,
We sincerely apologize for the inconvenience caused by our communications. Your request to be removed from our marketing campaigns has been noted, and we will ensure it is actioned immediately. Please rest assured that this matter is being addressed with urgency to prevent further disruptions.
Thank you for bringing this to our attention, and we’re committed to resolving it promptly.
Kind regards,
Team Afrimarkets
We sincerely apologize for the inconvenience caused by our communications. Your request to be removed from our marketing campaigns has been noted, and we will ensure it is actioned immediately. Please rest assured that this matter is being addressed with urgency to prevent further disruptions.
Thank you for bringing this to our attention, and we’re committed to resolving it promptly.
Kind regards,
Team Afrimarkets
AfriMarkets's reply25 Nov 2024, 10:27
Official
Dear Jaco,
We sincerely apologize for the inconvenience caused by our communications. Your request to be removed from our marketing campaigns has been noted, and we will ensure it is actioned immediately. Please rest assured that this matter is being addressed with urgency to prevent further disruptions.
Thank you for bringing this to our attention, and we’re committed to resolving it promptly.
Kind regards,
Team Afrimarkets
We sincerely apologize for the inconvenience caused by our communications. Your request to be removed from our marketing campaigns has been noted, and we will ensure it is actioned immediately. Please rest assured that this matter is being addressed with urgency to prevent further disruptions.
Thank you for bringing this to our attention, and we’re committed to resolving it promptly.
Kind regards,
Team Afrimarkets
JM
Jaco M's updateReviewer Update
25 Nov 2024, 16:42Dear AfriMarkets,
I have since received another two e-mails and one call since your undertaking at 10:27 to remove me from your marketing campaigns. This is really getting out of hand now and will no longer be tolerated. Should you continue with this harassment I unfortunately will have no option but to refer a complaint to the FAIS Ombud. I trust that drastic measures will not be necessary and that I can rely on your urgent cooperation!
I have since received another two e-mails and one call since your undertaking at 10:27 to remove me from your marketing campaigns. This is really getting out of hand now and will no longer be tolerated. Should you continue with this harassment I unfortunately will have no option but to refer a complaint to the FAIS Ombud. I trust that drastic measures will not be necessary and that I can rely on your urgent cooperation!
JM
Jaco M's update25 Nov 2024, 16:42
Reviewer Update
Dear AfriMarkets,
I have since received another two e-mails and one call since your undertaking at 10:27 to remove me from your marketing campaigns. This is really getting out of hand now and will no longer be tolerated. Should you continue with this harassment I unfortunately will have no option but to refer a complaint to the FAIS Ombud. I trust that drastic measures will not be necessary and that I can rely on your urgent cooperation!
I have since received another two e-mails and one call since your undertaking at 10:27 to remove me from your marketing campaigns. This is really getting out of hand now and will no longer be tolerated. Should you continue with this harassment I unfortunately will have no option but to refer a complaint to the FAIS Ombud. I trust that drastic measures will not be necessary and that I can rely on your urgent cooperation!
JM
Jaco M's updateReviewer Update
07 Jan 2025, 10:31The matter has since been resolved, thank you to Eve for taking ownership of my complaint and for ensuring that resolution was quickly obtained. A huge shout-out to you!
JM
Jaco M's update07 Jan 2025, 10:31
Reviewer Update
The matter has since been resolved, thank you to Eve for taking ownership of my complaint and for ensuring that resolution was quickly obtained. A huge shout-out to you!