BM
Bongi M
1 reviews | Active since Apr 2019
20 Nov 2024, 18:06
The Titan apartments
I moved out at the Titan apartment In September. And I all the charges. But they still charged me in October and November.
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Africrest Properties (Pty) Ltd.'s replyOfficial
09 Dec 2024, 15:12Hi Bongi,
Thank you for your feedback. We’re sorry to hear about your experience and apologise for any inconvenience caused. We take matters like this seriously and are working to resolve the issue promptly.
Thank you for your feedback. We’re sorry to hear about your experience and apologise for any inconvenience caused. We take matters like this seriously and are working to resolve the issue promptly.
We have reviewed your account and can confirm that the outstanding balance will be refunded to you in the next refund cycle.
We appreciate your patience and understanding as we address this. Should you have any further concerns, please don’t hesitate to contact us directly.
Warm regards,
Africrest Management
Africrest Properties (Pty) Ltd.'s reply09 Dec 2024, 15:12
Official
Hi Bongi,
Thank you for your feedback. We’re sorry to hear about your experience and apologise for any inconvenience caused. We take matters like this seriously and are working to resolve the issue promptly.
Thank you for your feedback. We’re sorry to hear about your experience and apologise for any inconvenience caused. We take matters like this seriously and are working to resolve the issue promptly.
We have reviewed your account and can confirm that the outstanding balance will be refunded to you in the next refund cycle.
We appreciate your patience and understanding as we address this. Should you have any further concerns, please don’t hesitate to contact us directly.
Warm regards,
Africrest Management