Deposit Review

I wanna firstly give a massive shoutout to Sihle from The Leo Lifestyle Apartments for making this place very hospitable during my stay , keep up the friendliness and going above & beyond for tenants Sihle!!!!

Then down to the serious stuff : It’s extremely disheartening to “wrestle” with what’s hours and what’s due!! I stayed in this building for a year and some months , never complained I tried to have a professional relationship with the staff and understood that some things took longer than others to be fixed (oe. My broken window ceal at unit 222, which was broken from WHEN i moved in and was NEVER attended to until I moved out) What upsets me the most is that I saw this coming , I anticipated that we’d incur issues when I request for my deposit at my time of departure. The rate at which my statements were incorrect from my first day throughout my stay made me anticipate the same for my departure. In July I received 3 different statements all with different amounts . Constantly having to go back and rectify these lil things shouldn’t be something one has to do. Now my deposit??? Matshepo explained how the readings work however it makes NO sense at all that my final readings were as high as when I spend a full month in the property.

This is extremely upsetting, stop doing this to people, also monitor the rates at which your tenants are leaving the building and study trends don’t go by the book . A huge part of why I left was this and the guessing game that goes on and increament of things unnecessarily so , I could’ve stayed until the year was done while I sort out my house but I was becoming less tolerant of these constant errors and us overlooking them for the sake of peace . You NEED to do better , you need to be more accurate in your readings and you NEED to make sure that tenants that pay their dues on record time are kept satisfied and you NOT treating them like I was towards the end . This is very disappointing.