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Qophelo N
1 reviews | Active since Feb 2023
04 Feb 2023, 21:50
AFRICREST Properties is nonsense
This company should not be in business they don’t know how to deal with people at all as soon as you sign the lease they will treat you like trash - a prisoner lives better , ask anyone who has stayed with them . I stayed at the Apollo in Sunninghill. Ubers are not allowed to drop you inside so if you have groceries you have to walk all the way from the gate or reception . If you have a problem and delay with just even 2 days they will switch off your lights and lock you out and Kea an excuse that there was an electrical fault on your unit or they will call lock smith - how convenient this only happens when you’re a bit late on rental - the receptionist are super rude once you stay there I can go on an on but don’t stay at any AFRICREST property this is a friendly warning from experience
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Replies (2)
Africrest Properties (Pty) Ltd.'s replyOfficial
07 Feb 2023, 15:14 Hi Qophelo We regret that you had an unpleasant experience however the same cannot be said for the vast majority of our residents. This can be seen in our excellent lease renewal rates, resident feedback surveys and the many referrals we get from existing tenants. Please note that Ubers are allowed to drop residents at the closest entry point to their apartment and were only not allowed into the property during certain COVID lockdown stages. We encourage any resident who is having financial difficulty to make a payment arrangement with management so we can assist them during difficult times so that they can ultimately carry on being a tenant in the long term.
Africrest Properties (Pty) Ltd.'s reply07 Feb 2023, 15:14
Official
Hi Qophelo We regret that you had an unpleasant experience however the same cannot be said for the vast majority of our residents. This can be seen in our excellent lease renewal rates, resident feedback surveys and the many referrals we get from existing tenants. Please note that Ubers are allowed to drop residents at the closest entry point to their apartment and were only not allowed into the property during certain COVID lockdown stages. We encourage any resident who is having financial difficulty to make a payment arrangement with management so we can assist them during difficult times so that they can ultimately carry on being a tenant in the long term.
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Qophelo N's updateReviewer Update
07 Feb 2023, 21:37Are these the same referrals the company does promo discounts or payments for referrals for referrals from tenants - because that is just a successful marketing strategy- Come on I have screenshot messages from other people who have stayed in your properties who have nothing good to say when it comes to the company dealing with tenants . As for late payments I have evidence on my phone and witnesses making arrangements and still having my lights switched off , and my door blocked so the payment arrangement BS I can take on with you any day and this didn’t happen to me alone 2 of my other friends who stayed there went through the same brutal experience. Let’s not even get started with the Uber dropping people off by the gate regardless of their parcels they have to carry cause that was a recent rule before I moved our way after COVID restrictions
Anyways I am just warning people who want to stay in peace and be treated like valued tenants not squatters - that’s all :-).
Anyways I am just warning people who want to stay in peace and be treated like valued tenants not squatters - that’s all :-).
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Qophelo N's update07 Feb 2023, 21:37
Reviewer Update
Are these the same referrals the company does promo discounts or payments for referrals for referrals from tenants - because that is just a successful marketing strategy- Come on I have screenshot messages from other people who have stayed in your properties who have nothing good to say when it comes to the company dealing with tenants . As for late payments I have evidence on my phone and witnesses making arrangements and still having my lights switched off , and my door blocked so the payment arrangement BS I can take on with you any day and this didn’t happen to me alone 2 of my other friends who stayed there went through the same brutal experience. Let’s not even get started with the Uber dropping people off by the gate regardless of their parcels they have to carry cause that was a recent rule before I moved our way after COVID restrictions
Anyways I am just warning people who want to stay in peace and be treated like valued tenants not squatters - that’s all :-).
Anyways I am just warning people who want to stay in peace and be treated like valued tenants not squatters - that’s all :-).