ZS
Zusiphe S
1 reviews | Active since Jun 2024
27 Jun 2024, 13:46
Africrest properties is awful
This is an awful place to rent, they lure customers by creating **** discounts then when you there they start over charging, Not to mention how rude all of their stuff is. from security, reception all the way to head office. They literally have no regard for tenants and no respect for the law. Dont make the mistake of renting any of their properties at all.
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Africrest Properties (Pty) Ltd.'s replyOfficial
06 Sept 2024, 11:19 Hi Zusiphe,Thank you for sharing your feedback. We offer limited special offers to help residents save on upfront moving costs, which can be substantial. A detailed cost breakdown is provided before you sign a lease agreement, and we ensure transparency with fixed costs, which are clearly outlined in that communication. Utilities, such as electricity and water, are based on your individual consumption. With our energy-efficient heat pump system, we aim to help you optimize savings, especially on water charges.We apologize if you felt our staff were rude, as this is certainly not our intention. We are committed to providing a positive living experience, and we value our residents, which is reflected in our above-industry-average lease renewal rates. If you have specific concerns, we encourage you to reach out directly so we can address them.Warm Regards,
Africrest Management
Africrest Management
Africrest Properties (Pty) Ltd.'s reply06 Sept 2024, 11:19
Official
Hi Zusiphe,Thank you for sharing your feedback. We offer limited special offers to help residents save on upfront moving costs, which can be substantial. A detailed cost breakdown is provided before you sign a lease agreement, and we ensure transparency with fixed costs, which are clearly outlined in that communication. Utilities, such as electricity and water, are based on your individual consumption. With our energy-efficient heat pump system, we aim to help you optimize savings, especially on water charges.We apologize if you felt our staff were rude, as this is certainly not our intention. We are committed to providing a positive living experience, and we value our residents, which is reflected in our above-industry-average lease renewal rates. If you have specific concerns, we encourage you to reach out directly so we can address them.Warm Regards,
Africrest Management
Africrest Management