Admin needs improvement

This review was going to be for Propficient Property Management but I could not find it on Hello Peter.

This review relates to Legacy Apartments which I believe falls under Africrest Properties (Pty) Ltd and I am guessing Legacy Apartments is managed by Propficient Property Management.

I was having a wonderful time living at Legacy Apartments until the enviable happened: Something went wrong.

It was a admin issue as they normally are.

I app**** for debit order for the payment of my rent as they offered a small discount.

I thought the debit order would go through on the 25th so when it didn't I let my point of contact, Bianca, know about it. She let me know it would go through the first.

It did not go through. So I emailed the accounts department to ask them why it did not go through. I didn't message Bianca again as I didn't want to constantly bother her. But after receiving no reply from the accounts department I messaged Bianca again who assured me that she would follow up with accounts.

In the last couple of days I received a letter threatening me, and I really don't like being threatened, that I would be charged interest and eventually evicted if I did not pay.

After making every effort to pay that really, really stings.

That being said, everything else about the Legacy is amazing and hopefully they find a way to improve the administration.