0 TRANSPARENCY DISGUSTING SERVICE FROM EMPLOYEE

i have been living at 360 Kent avenue for the past 6 months and it hasn't been the greatest of experiences when we first got there we had problems with billing issues their management and not being able to tell us things that we would be paying for,that was eventually sorted out and 3 months later we found out that we had to pay for water after we have taken out a deposit of 500 for water our bill for water continued to mount high without any explanation of how water bills are calculated never stipulated nor discussed with us there wasn't a sense of emergency with the representatives from this company let alone transparency,we have moulf issues on our bedroom all which weve adress numerous times we had still have pest issues rats and roaches not to mention their accounts lady who is very very rude Ursula.

i really assumed staying in this building would've been a great opportunity i ensure my rent is paid every month on the 25th but I've been advised that id be paying a penalty fee for late payment honestly speaking you're running a circus if you can be transparent and honest with us before even considering living there we would've made an informative decision I am very upset and wouldn't even advise someone to deal with a company like this with a bunch of people who clearly do not know what their doing