RG
Richard G
1 reviews | Active since Jul 2022
28 Jul 2022, 10:33
Great experience, but communication needs work
Was concerned after hearing some very negative reviews, and then had a bit of difficulty getting updated information about our tour from the company, but in the end we did the “Down South” tour with them in May this year, and absolutely loved every minute of it.
They definitely do need to work on their communication and customer service on the admin side of things, but the actual experience on tour is excellent.
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Replies (1)Africranks's replyOfficial
19 Aug 2022, 01:03Hi Richard,
Really sorry to hear that you had issues getting information from us, but glad to hear you enjoyed your trip. We are working hard at improving our communication
Really sorry to hear that you had issues getting information from us, but glad to hear you enjoyed your trip. We are working hard at improving our communication
Africranks's reply19 Aug 2022, 01:03
Official
Hi Richard,
Really sorry to hear that you had issues getting information from us, but glad to hear you enjoyed your trip. We are working hard at improving our communication
Really sorry to hear that you had issues getting information from us, but glad to hear you enjoyed your trip. We are working hard at improving our communication
