Service suspended but payment went through

On 1 December, the day payment was due, my payment went through for various Afrihost services. On the 30th of November already my services were suspended though, due to nonpayment. I have sent them about 28 e-mails now, spoke to various consultants on their live chat service, and made several unsuccessful phone calls, racking up phone charges of over R100 and their accounts department is simply ignoring me. At my wits end!