Nolubabalo Tena

I have take a funeral policy with Prosperity the underwrite ofthis policy is African Unity.The purpose is battery anyone who is covered in the policy but it's not serving the purpose and the policy is deducted every month from my bank account ; today I battery my uncle without any contribution because the company fail me telling me that they has long que of vlaimß due to covid of which I have nothing to do with covid because my money was deducted on monthly basis as a result i dont know where can I expose this company sacrifice to pay a policy for my loved but not knowing I won't be able to serve the purpose of the policy.i am very disappointed its all can I say by now.