AP
Annette P

1 reviews | Active since Jun 2021

15 Jul 2021, 18:22

What a disgrace!!

I am a writer and Life Coach living in Ireland, born and raised in SA. I booked 2 venues for my workshops for 2020, one being African Tribes. I paid my deposit of R9000 in October 2019, and booked accommodation and conference facilities for 13 people the following July. But then Covid happened. Nobody knew how it was going to affect our lives, so I did not cancel my booking right away. I was hoping to just postpone it till later in 2020, or even 2021. By September I knew we wouldn't even be able to fly anywhere in 2021, and I contacted James, the guy I dealt with, and explained my position. He had a talk with his boss, Pieter Terblanche, and he assured me they would refund the R9000, starting in October, and it would happen over the course of a few months. I had no problem with that. I understood too well how everyone had been affected. I did not get paid in October, and when I inquired about it, I was told only in November. Okay. I received 3 payments of R2000 each, in November, December and January. R3000 still outstanding. By then I had Pieter on WhatsApp and I asked him to please just keep me up to date. To not let a month go by without me receiving a payment, or any explanation as to the status quo. But by May he had chosen to not keep me informed, and I got tired of 'asking' about MY money, so I informed him I wanted the full amount, R3000, in my bank account by end of May. The moment I stopped being reasonable, he stopped responding to my messages, calls and emails, as did James. It is now 6 months since I last got a cent from him, and with me in Ireland, and the whole world still fighting this pandemic, it is extremely difficult to find someone to fight on my behalf. So I have made peace with the fact that the owner/manager/chief-in-charge, namely Pieter Terblanche, chose to keep my money for himself. He has shown no respect for me as a customer, or even possible customer in the future. No decent man with any self respect, would treat any customer the way he treated me. And although he has ****** my money, I still have my voice. And I am using it to warn others about them, and to not make the same mistake as I did. What a disgrace!!!

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