Day Light ******s

Asked for a quote to travel on the Shosholoza Meyl from PTA to EL and back, they send me the quote and asked that I make payment. 10 minutes after I made the payment I was told that they cannot secure my booking as the train is full on that date, and said there is space on another date. Why then make me pay if the train is fully booked? Just to get my money! I asked that they book us on the train back on my date as that was available and refund the rest of my money. After booking they send my the departure and arrival times, which was now different then on the quote and communications, I asked that they cancel everything and pay back all my money as they are not giving me what I was quoted for and paid for. I had to force communication out of them as they do not reply to your emails. After almost two weeks they paid back (in two payments) a portion of my money. They took R460 for cancelation fees and R200 for booking fees. They **** you to force you to take another date so they can get commission or charge you cancelation fees. Megan Bailey is the biggest ******** of them all. Why should I pay for her incompetence. Stay away People!! If the booking people are so bad how is the train?