SM
Soraya M
1 reviews | Active since Jul 2011
03 May 2021, 12:13
African Sales Fragrance Sales - ****?
I made my first purchase from www.africansalesfragrancesale.co.za on 15 April. On the purchase receipt, they state "Please allow up to seven (7) – ten (10) business days for your order to be delivered".
It's been 12 working days and no response to my follow up emails to African Sales Fragrance Sale <***>, *** nor messages sent via the website form. Both contact numbers ring without answering.
I had done research on the company via social media and they looked legit, but I suspect it's a ****.
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Soraya M's updateReviewer Update
06 May 2021, 13:25I received the order on Day 15 from purchase. They sent a duplicate order. I immediately emailed the company to inform them, and they responded to THAT email in under 2 hours.
The mind boggles. It is clear that customer service is not a priority for this company. I am yet to receive an apology for the late delivery.
I will not purchase from them again.
The mind boggles. It is clear that customer service is not a priority for this company. I am yet to receive an apology for the late delivery.
I will not purchase from them again.
SM
Soraya M's update06 May 2021, 13:25
Reviewer Update
I received the order on Day 15 from purchase. They sent a duplicate order. I immediately emailed the company to inform them, and they responded to THAT email in under 2 hours.
The mind boggles. It is clear that customer service is not a priority for this company. I am yet to receive an apology for the late delivery.
I will not purchase from them again.
The mind boggles. It is clear that customer service is not a priority for this company. I am yet to receive an apology for the late delivery.
I will not purchase from them again.