KM
Khensani M
1 reviews | Active since Sept 2018
28 Oct 2020, 08:01
*****star in insurance policies sold to condumers
This company employs *****stars. A lady call me last selling insurance but what was stranger was that she called me on her personal first begging for me to agree to the policy or she was going to loss her job. I fell for bull**** and I agree. She also promised to call me before month end to confirm if I was still interested.and she changed the date we spoke of to something else. This company is fradulently making money by hiring fruadstars. I want my money from them and this stupid policy to be closed asap. They also neef to check if the sells are allegit
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African Rainbow life's replyOfficial
19 Nov 2020, 16:56Dear Khensani
Thank you for bringing this issue to our attention.
We confirm that all sales calls are recorded for quality and control purposes.
Having listened to the sales call between yourself and our financial advisor, we note that all relevant information and disclosures were confirmed in line with ARL acceptable standards. We regret that the conversation was not what you expected it to be.
We further note that we have submitted your policy document to you via the [email address provided[, but that it has not been opened.
We confirm that your policy was cancelled by us as per your request.
We confirm that your policy was cancelled by us as per your request.
African Rainbow life's reply19 Nov 2020, 16:56
Official
Dear Khensani
Thank you for bringing this issue to our attention.
We confirm that all sales calls are recorded for quality and control purposes.
Having listened to the sales call between yourself and our financial advisor, we note that all relevant information and disclosures were confirmed in line with ARL acceptable standards. We regret that the conversation was not what you expected it to be.
We further note that we have submitted your policy document to you via the [email address provided[, but that it has not been opened.
We confirm that your policy was cancelled by us as per your request.
We confirm that your policy was cancelled by us as per your request.