LM
Lee M

1 reviews | Active since May 2016

26 May 2016, 09:49

*********** and terrible service

<p>You'd think that a 5 star restuarant they would render 5 star service, little did I know what a hassle it would be for a simple table booking. The booking coordinator made it a nightmare, she either needs training on how to type and communicate via email or something else must happen; employ someone who has sufficient vocabulary to give comprehensive information about the restuarants procedures and who listens to what a client has to say and. What a hassle it was for me to get information, she fails to respond to emails, causing an inconvenience for me to drive to the restuarant to literally drag a responsive from her. I was keen on dining at the resturant but after the incompetency I experienced I was put off and would never even eat there not even if a 3 course meal was the house.</p> <p>Its taking them more than 3 days for the resturant to repay my money after my boooking cancellation.</p> <p>Noluthando Khanyile cannot even put my mind at ease and stipulate a estimated time frame as to when the money will reflect in my account.</p> <p>What a headache! for someone who works in the service industry, they havent got it right at all.</p> <p>Expecting this post to get my money back into my account ASAP!</p> <p> </p>

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