Zero telephonic skills and a rude agent.

I'm tired of complaining about your terrible agents that lack telephonic skills. The stupid boy that called me this morning with his bad attitude can go to the nearest Hell. I called your call center on Saturday because this is the **** I was avoiding, only to be told that there is no arrangement. I didn't get his name, but you should be able to see who the idiot is. We all have debts, but note that I know about banking principles and if what I'm settling for is what I can afford, then a dog doesn't have a right to ask why I can't pay more. Life happens , if his life was in order he wouldn't be on debt collection trying to make commission. Now provide feedback if I have an arrangement or not, cause on Saturday I got confirmation by sms that it was done. But that one testicle that has attitude problems said I didn't then went off at me. The ****** nerve!!!!!