1 reviews | Active since Mar 2010

14 Nov 2016, 07:52

ZERO response or fedback to emails since 27 October 2016

<p>YOUR SERVICE IS APPAULING AND DISGUSTING!!</p> <p> </p> <p>Instead of acknowledging and dealign with your customer via email (as YOUR CUSTOMER's CONTACT METHOD), you resort to missed calls then decide to harrassassment my father on his home landline and mobile sicnce 27 October 2016. Even after your staff are told I can only be reached via email as I cannot accept calls at work from 06:00 - 22:00 YOU STILL HARRASS MY FATHER!!!!</p> <p> </p> <p>An official complaint will now be opened with the Banking Ombudsman and National Consumer Council for YOUR ABUSIVE BEHAVIOUR</p>

0
Replies (1)
African Bank
African Bank's reply14 Nov 2016, 15:11
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team

***