1 reviews | Active since Mar 2010

08 Nov 2016, 10:40

ZERO feedback or action after 3 emails

<p>I have sent 3 emails to LoanBackOffice and Resolution email address requesting a payment break/holiday to be loaded with ZERO response or feedback or assistance received.</p> <p> </p> <p>This is the 1st time since I opened my account that I am requesting assistance with ZERO assistance or feedback recived from any invidiual at African Bank</p>

0
Replies (2)
African Bank
African Bank's reply08 Nov 2016, 16:48
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team

***

African Bank
African Bank's reply08 Nov 2016, 16:49
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team

***