1 reviews | Active since Dec 2020
Zanele Sangweni what horrible attitude you have.
I walked into African Bank Jabulani Mall and a lady called Zanele Sangweni gave me the most HORRIBLE ATTITUDE. Her facial expression and her eye's.She literally gave me dirty looks when I asked her if she's ok she replies she's in pain. Mmmhm why are you at work if you know you going to lash out on customers. I then ask her for her name which she wasn't willing to give. I had to tell the consultant who helped me with a smile and remained friend and professional her name is Agnes.
Zanele then goes further to lean into Agnes's desk to yell at me and tell me she told me I'm not ok while she has another customer so it wasn't enough being rude to me alone she had to embarrass me infringement of another customer.
Well done Zanele. Your service is shockingly horrible. I've never treated my customers that way I also work Frontline for a bank. Worse when I leave Agnes asked me if I'm ok and Zanele leads foward again picks up her hand I couldn't hear what she said but she was nasty.
Talk to you soon.
Your Africanbank Support Specialist team
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Talk to you soon.
Your Africanbank Support Specialist team
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